Encouraging customers to self-isolate, GM extends warranty and roadside assistance in effort to postpone non-vital servicing trips
Qatar – To postpone any non-vital servicing trips for its customers, General Motors is taking proactive measures alongside Mannai Trading, official Cadillac and GMC dealer and Jaidah Motors and Trading Company, official Chevrolet dealer, to better serve the Qatar community during these uncertain times.
Aligning with government directives to stay home and stay safe in light of the ongoing situation, General Motors has teamed up with Mannai and Jaidah Motors to alleviate any additional worries from its customers, by extending warranties on all Cadillac, Chevrolet and GMC vehicles. Any customer who has a GM vehicle with warranty expiring between March 1st and May 31st will have their warranty extended by two months. Holding safety as its number one priority, General Motors is encouraging all customers to self-isolate and delay non-vital servicing.
Ensuring no customer is left stranded while on a vital trip, General Motors, Mannai and Jaidah Motors are also extending their 24/7 roadside assistance to further improve road safety and reduce vehicle breakdown concerns. Regardless of a customers’ warranty validity, 24/7 roadside assistance is extended by 3 months, from April 1st until June 30th, 2020. General Motors and its dealers commitment is that no matter the issue, customers will receive the urgent assistance they require, with agents able to tow their vehicle to a customers’ residence if the service centers are closed.
Mannai service centers are open in Um Salal, Um Al-Affaei, and Al-Wakra and ready to serve their customers from Saturday till Thursday from 7 AM till 1:00 PM subject to changes due to the precautionary closures as imposed by the government. For more inquiries or to book an appointment, please call 800 1808.
General Motors is available to address all vehicle concerns. Please feel free to contact us with any questions or feedback.
CUSTOMER COMMUNICATIONS CENTER
800 0357 02828
Or contact our dealer partners:
Contact number: +974 4455 8000
Jaidah Motors and Trading Company
Contact number: 8000 100